Automating Service Management – spelling an end to the IT help desk.
Does this sound familiar to you? A new employee needs additional applications, including the latest project management software, and also a license for the CRM system. It will take your IT service employee an average of 45 minutes to provide the required software.
Hold on a minute! Why not just automate the process? But how? Our service management solution provides an intuitive app store for users and ITIL-certified service processes for IT departments.